Confidently validate customer identity
Competitive pressure requires that the customer journey be accelerated and simplified, but not at the expense of regulatory requirements. As an insurance professional, you must verify identity during the subscription process for one of your services.
With our KYC solution, you benefit from a unique platform hosted on our sovereign cloud to verify identity online or directly at the point of sale. This allows you to offer your policyholders a fast, reliable and secure onboarding process. Our AI-based solution can be complemented by human intelligence. We are able to process all your documents with near 100% reliability.
Speed up your contracting process
Once the identification stage has been validated, speeding up the contracting process can become a game-changer in your competitive space. Whether simple, advanced or qualified, we offer a comprehensive solution that adapts to the level of requirements for each document.
Our solution also integrates with existing systems and processes. With our mobile version, the customer journey is also accelerated.
From the signing of the insurance contract to the SEPA mandate, our solution covers all your needs to accelerate and simplify the onboarding of your policyholders.
Ensure proper storage of your documents
As insurance professionals, you are subject to specific constraints with regard to electronic storage and archiving. This includes the implementation of an effective governance system in accordance with the European Solvency II reform.
You must be able to archive all types of information, according to variable storage periods, such as:
- Contracts of your policyholders
- Lists of compensated and uncompensated claims
- Audit trails associated with claims
- Documents related to the fight against money laundering and terrorist financing
- Telephone calls
Rely on our Electronic Archiving System (EAS) to respond effectively to your challenges and comply with the various regulations.
Store your documents with confidence
You may need to securely store sensitive data, such as your customers’ personal information, medical reports, risk assessments, etc.
Our storage solution, which complies with the NFZ42-020 standard and is hosted on our sovereign cloud (ISO27001 – HDS), offers you every guarantee to limit access to sensitive data to authorised persons only. You have an easy-to-use electronic safe solution with the highest evidential value of your digital documents over time.
